Standard 3 - Duty of Care

This Care Certificate package covers the standards developed by Skills for Care, Health Education England and Skills for Health, for workers who are new to care.

Learning outcomes:

• Understand how duty of care contributes to safe practice
• Understand the support available for addressing dilemmas that may arise about duty of care
• Deal with comments and complaints
• Deal with incidents, errors and near misses
• Deal with confrontation and difficult situations

Typical duration: 30 minutes

Accreditation: Highfield Qualifications