Level 2 Customer Service
Level 2 Customer Service
Regular price
£28.00 GBP
Regular price
Sale price
£28.00 GBP
Unit price
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per
This course is good for staff and managers, to understand what is meant by, and how to deliver, effective customer service in your organisation.
Learning outcomes:
- Customer service principles
- Customers’ needs and expectations
- Behaviour and interpersonal skills
- Responding to problems or complaints
Typical duration: 4 hours