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Level 2 Customer Service

Level 2 Customer Service

Regular price £28.00 GBP
Regular price Sale price £28.00 GBP
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This course is good for staff and managers, to understand what is meant by, and how to deliver, effective customer service in your organisation.

Learning outcomes:

  • Customer service principles
  • Customers’ needs and expectations
  • Behaviour and interpersonal skills
  • Responding to problems or complaints

Typical duration: 4 hours

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