Communication

This course enables individuals who work within health and social care to meet Standard 6 of the Care Certificate - Communication. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors.

Developed jointly by Skills for Care, Health Education England and Skills for Health. The Care Certificate is made up of the 15 minimum standards that should be covered if you are 'new to care' and should form part of a robust induction programme.

Standard 6 - Communication

6.1 Understand the importance of effective communication at work
6.2 Understand how to meet the communication and language needs, wishes and preferences of individuals
6.3 Understand how to promote effective communication
6.4 Understand the principles and practices relating to confidentiality 
6.5 Use appropriate verbal and non-verbal communication
6.6 Support the use of appropriate communication aids/technologies 

Typical duration: 1.5 hours

Delivery: Level 1 courses must be booked as minimum 3 courses in 1 day

All course prices are for groups of up to 12 delegates and include course material and digital certificates valid for three years.